Making Process Improvement Work
by Neil Potter and Mary Sakry
The book provides a systematic approach for your organization to improve its development or service capability, resulting in higher quality results and reduced costs. It presents a straightforward, systematic approach to planning, implementing, and monitoring an improvement program.
There are two versions (published by Addison-Wesley Professional), written to be used with any set of best practices, such as CMMI, internal standards, ISO, PMBOK and Agile.
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Book audience: Development organizations (e.g., software, systems and IT development). Book sample: Select “Click to LOOK INSIDE!” on Amazon New: Download new revised Appendices B and E for CMMI V2.0 Where to buy (e-book and printed): iBooks (Apple) – iTunes book store Amazon.com / Amazon Customer Reviews See other reviews by: The Association of C & C++ Users If you would like to write a review of this book, or share a story with other readers, please contact us with your comments. Thank you. |
“At last a common sense and business-oriented approach to process improvement. This book gives very practical instruction that is easy to apply. Your people will thank you for it.” Nancy K. M. Rees, Vice President and Chief Engineer, Xerox Corporation.
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Book audience: Service organizations (e.g., accounting, retail, IT support, sales) Book sample: Select “Click to LOOK INSIDE!” on Amazon Where to buy (e-book only): InformIT – ebook works on mobile devices iBooks (Apple) – iTunes app book store Amazon.com / Amazon Customer Reviews Available on Kindle If you would like to write a review of this book, or share a story with other readers, please email us your comments. Thank you. |
“Neil and Mary have provided an approach that is smart and practical.” Eileen C. Forrester, Manager CMMI for Services, CMMI Institute. |
The book is available at a discount for bulk purchases by corporations, organizations, institutions, and the government.
Please contact Mark Levine – e-mail: mark.levine@pearson.com, Subject: Bulk Purchase
The Process Group helps you improve your organization's capability to routinely meet deadlines and delivery quality expectations. We are certified CMMI appraisers / trainers and Certified Scrum Masters. 
