Organizational Change and Culture

• How to Build a Great Company Culture — 5 Key Attributes
• What is the Difference When People Change?
• Engaging Management
• Selling Quality to Your Organization (download PDF, Vol. 16, No. 3, September 2009)
• Do Engineers Need to be Trained? (Training Your Staff on the Cheap) (download PDF file, Mini-News, July 2008) 
• Making Significant Improvements Using Senior Management (download PDF file, Mini-News, October 2007) 
• Management role: ensuring that improvement sticks – (download PDF file Vol. 6, No. 2, September 1999)