Needs Survey

The purpose of the survey is to understand the needs and challenges of the software and IT industry so that we can adapt. At no time do you ever have to use The Process Group. We just want to know better where the industry is. Your results will be kept confidential.

In return for completing the survey, we would be happy to send you complimentary articles and suggestions to consider to address your specific needs.

Customer needs survey

1. What are the biggest challenges in your organization? (See examples below box)
Examples: - Deadlines are impossible - Our Agile implementation causes chaos - Requirements are vague and useless - Customers are upset with our quality - There are many avoidable project surprises - Our processes are voluminous and cumbersome - We have no process at all (just chaos, priorities changing so little gets finished)
2. What are the likely causes when these challenges go unaddressed? (e.g., scared to try in case we fail, unsure of what to do, too busy, other?)
3. Would you like any complimentary resources that might help your situation? If yes, on what specifically? (Please enter email address in email field below.)
4. Would you like to be contacted to discuss possible improvement actions? If yes, on what specifically? (Please enter email address in email field below.)
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Customer needs survey

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