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About the instructor
Neil Potter is co-founder of The Process Group, a company formed in 1990 that consults on Agile/Scrum, requirements, leadership, software engineering, process improvement, CMMI, and project management.
He has 33 years of experience in software and process engineering. Neil is a Certified Scrum Master, CMMI-Institute certified lead appraiser, CMMI instructor (development and services) and Six Sigma Greenbelt. He has a B.Sc. in Computer Science from the University of Essex (UK) and is the co-author of Making Process Improvement Work – A Concise Action Guide for Software Managers and Practitioners, and Making Process Improvement Work for Service Organizations, Addison-Wesley.
“If you are looking for a typical improvement consultant, Neil’s not your man, because his approach to the discipline is pragmatic, results-driven and rife with common sense. He has demonstrated this time and again through the years. His straightforward approach to often complex issues has been a lifesaver for several organizations I have supported. I’ve always appreciated Neil’s honesty and propensity for telling you how it is. I would not hesitate to hire Neil again, or recommend others to do the same.”
Rob Wyatt, IT Director at Dell Inc., TX.
“The Process Group’s Agile/Scrum class provided useful guidance on how to combine Agile/Scrum methodologies with software engineering lifecycle processes, creating a powerful combination of adaptability and predictability for software development.”
Margaret Bailey, Engineering Process Group Lead, Sonalysts, Inc., Waterford, CT.
“Working with Neil on Scrum and Agile implementation removed a lot of the initial frustration our teams felt about incorporating the processes. Understanding the added benefits and seeing measurable improvements brought everyone on board.”
Mark Schulte, Software Branch Manager, KIHOMAC, Dallas TX.
“The Process Group is focused on business results and engineering the lightest weight processes to help you achieve them. They helped us mature our development life cycle to CMMI Level 3 in a timely and efficient manner without limiting our innovative research and product delivery capability.”
Jim Congdon, Core Software Engineering Manager, Information Science and Engineering, Logos Technologies LLC, Raleigh, NC.
The Process Group helps you improve your organization's capability to routinely meet deadlines and delivery quality expectations. We are certified CMMI appraisers / trainers and Certified Scrum Masters. 
