Decision Analysis and Resolution

Delivery: 1/2-day workshop or onsite coaching

(Onsite or by remote meeting with phone/web)

The Decision Analysis and Resolution (DAR) process is a quick and effective method of evaluating key decisions and proposed solutions. DAR can apply to all levels of decisions made within a program or project. Typically it is applied to management or technical decisions that are high-risk or that have a significant consequence later in the project. DAR ensures a controlled decision process, rather than a reactionary one for critical choices.

The DAR process has the following benefits:

• the process is applied at critical or high-risk decision points in a project
• alternatives are enumerated that cause the team to seek non-mainstream choices resulting in a final decision that is thoroughly considered
• the final decision is captured in one or two pages and provides a reference point to avoid future rehashing and wasted time

In this workshop, participants apply a DAR process to one of their critical future decisions. Each section of the process is described, along with tips for effective use. The workshop can have up to four teams of 2-6 people, each learning and performing the DAR process. This workshop also provides implementation details for the DAR Process Area in CMMI.

Audience

Project & program managers, engineers, EPG (engineering process group) members, and others who will be involved in making critical decisions or facilitating teams.

Learning Objectives and Agenda

At the conclusion of this workshop, participants will be able to:

• employ DAR at appropriate times
• identify stakeholders for the decision
• evaluate alternative choices using weighted criteria
• use the process and template included in the workshop
• capture the decision concisely for future reference