The CMMI services model has been out for a while. Here are some lessons learned when implementing and appraising CMMI-SVC Maturity Level 2: Strengths The model is conceptually appropriate for a services organization. When the PAs are performed the organization saves time and money by reducing mistakes and communication problems. Requirements Management (REQM) helps a services …continue reading >
Work Planning and Monitoring & Control for a Services Organization
The CMMI services model consists of Process Areas (PA) to help service organizations improve their performance and consistency. Much of the discussion in the CMMI community, and in available training, is focused on the new service-specific PAs rather than the core PAs pulled in from the development model (such as Requirements Management, Work Planning and …continue reading >
Where do you Spend Your Time – Fulfillment or Demand?
Over the years, numerous time management models have been developed to help categorize and improve time allocation. Usually these models group activities by separating urgent and important initiatives from less pressing obligations. An example of a time management model is provided in Figure 1. With this framework, all activities are categorized based on how important …continue reading >
Measuring a Process
If your organization is using defined processes for project and organizational tasks, you might be ready for some measures to objectively see how well they are being implemented. Measurement data can help an organization identify strengths, weaknesses and provide historical data for future planning. In this article, we give example measures for some common processes …continue reading >
Improving Your Service Delivery — CMMI V3 Quick Look
What is CMMI? CMMI is a collection of best practices used by service organizations to improve their cost, schedule, and quality results. It is organized into a roadmap that can be implemented incrementally over time. Useful links CMMI for Development Summary | Changes in CMMI V3 | Formal and informal CMMI appraisals Custom appraisals using …continue reading >
Agile, Just Code and Ship, Merging with CMMI
The interest in Agile software development practices continues to grow as companies seek more efficient methods of developing software while meeting market demands for delivery. Scrum is a software development methodology based on Agile principles. Agile methodologies promote a project management process that encourages frequent inspection and adaptation, a leadership philosophy using teamwork, self-organization and …continue reading >
Writing Clear Requirements – One Requirement Per Sentence
Having requirements for a project is essential to clarify the desired end goal and eliminate work that does not serve the end user. However, the majority of the requirements documents we review are pages of long narratives that obscure the intended end result. An example is: Pay for product: The system should allow entry of …continue reading >
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The Process Group helps you improve your organization's capability to routinely meet deadlines and delivery quality expectations. We are certified CMMI appraisers / trainers and Certified Scrum Masters. 
